Payment Policy

Last updated: September 22, 2026

1. Who takes payment

Kilgore Halo is the storefront. Payment is taken by EMMA KILGORE TB INC, 313 Ford St, Ford City, PA 16226, United States.

Email: service@kilgorehalo.com
Phone: +1 (724) 865-9575
Hours: Monday–Friday, 9:00 AM–5:00 PM EST

2. Currency

All prices on this website are in U.S. dollars (USD). Checkout bills in USD. We do not price or charge in another currency.

3. When you are charged

A cart is not an order.
You are charged when checkout is completed and the payment processor accepts the charge — not when we hand the parcel to USPS.

You will receive an order confirmation email. That email is the record of the items, the ship-to address, and the amount billed.

If the processor declines the payment, no order is created and no charge is taken.

4. What you pay

Before you confirm payment, checkout shows:

item subtotal
U.S. shipping, when it applies ($10.00 on orders from $0.01 to $100.00; checkout shows the live figure)
sales tax, only where we are required to collect it for the shipping address

The amount on the confirmation screen is the amount billed.
We do not add unspecified “handling,” “service,” or “processing” fees after you pay.

Shelf prices do not include tax. Tax is calculated at checkout from the shipping address. Pennsylvania orders are taxed. Other states are taxed only when collection is required for that address.

Shipping is separate from the item price. We ship inside the United States only. Checkout will not complete for an address outside the U.S.

5. Payment methods we accept

At checkout we accept the methods that actually appear on the payment screen. Those methods include:

Visa
Mastercard
Maestro
American Express
JCB
Diners Club
Discover
PayPal, Shop Pay, Apple Pay, and Google Pay, when those buttons are shown at checkout

Use a method in your own name.
If a method is not shown at checkout, we do not accept it for that order.
Do not send card numbers, CVV codes, or PayPal passwords by email or phone.

6. Security

Checkout is served over HTTPS.
Card details go directly to the payment processor. We do not store full card numbers on our own computers.

Shopify hosts the store. The payment processor handles the charge. We see a payment confirmation, not the full card number.

7. Failed, declined, or incomplete payments

A declined, expired, or incomplete payment is not an order.

You may try another accepted method, or email service@kilgorehalo.com from the address you used at checkout. Include the email and approximate time of the attempt. Do not include card numbers.

We may hold or cancel an order before it ships if: